Palm City Palms & Tropical Inc

A E 4 months ago

Called for a simple quote and the woman who answered was incredibly rude and aggressive. We asked a basic question about whether they come out to provide estimates, and she snapped back with what basically amounted to, “No, we won’t drive to you to give you a quote.” That was all we needed to know. We’ll happily spend our money with a competitor instead. After that phone call, I understand the other one-star reviews mentioning a rude woman. I wouldn’t bother with this company. Basic kindness and professionalism cost nothing.

Phyllis Ershowsky 7 months ago

We heard good things and were optimistic about Susan visiting our home to create a plan that we paid for in advance. Unfortunately, she did not incorporate the 4 components we requested, instead made recommendations that were not going to accomplish our goals, and added items that we specifically said we did not require. They were going to charge double for an area that was going to ripped up anyway and then replaced. This was especially disappointing since we have had only positive experiences with all the other subcontractors and vendors who have helped us with our new home. As a result, we have taken a different direction for our landscaping.

Sony 7 months ago

Fantastic experience all around!! Staff was knowledgeable and friendly. Easy and efficient process from ordering to completion and payment. Chris and the team arrived early and did a wonderful job installing palms, cocoplums, and mulch. Greatly appreciate his advice on other landscaping too. Will definitely be a customer for life!

Holly Edited 8 months ago

We could not be more pleased. We met with Brooke several times. She was very helpful and listened to understand exactly what we were hoping to achieve. The nursery has an amazing variety of plants to choose from. Susan came to the house and made great suggestions and drew up a beautiful proposal needed for our HOA. The staff were fantastic during installation. I wanted to make a few changes and they too listened and made sure we were happy. Brooke came out on day two and brought a few extra plants too. They completed the project and she was spot on. We love the outcome!!! It’s not only beautiful, it gives us the needed privacy we were lacking. We now have beautiful plants and trees to look at through our windows!! 😍

Jesse Mosher a year ago

We recently visited Palm City Palms in search of a specific type of palm tree. After speaking with their knowledgeable staff, they explained that the palm we originally wanted wouldn't be the best fit for Florida's climate and recommended a better option that would thrive here. Their expertise and friendly guidance made the experience wonderful. We ended up purchasing the recommended tree that same day and scheduled installation for the following week. The planting crew was fantastic! They arrived on time, had the tree perfectly planted in less than an hour, and paid incredible attention to detail to ensure it was centered just right in the space we wanted. Thank you, Palm City Palms! We absolutely love our new palm tree and couldn't be happier with the entire process. Highly recommend!